Veitch, Hayley
(2007)
Service users’ construction of relapse experiences in
psychosis: A grounded theory approach and research portfolio.
D Clin Psy thesis, University of Glasgow.
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Abstract
Pt. 1. Service Based Evaluation.
Effective communication within and between services is important in the development
of multi-disciplinary collaboration, effective service delivery and satisfactory patient
treatment. The primary aim of this study was to audit assessment letter content across
three therapy disciplines within Ayrshire and Arran Consulting and Clinical Psychology
Services (CCPS). A secondary aim was to audit content within the three therapy
disciplines. The overall aim was to ascertain service implications based on the current
letter standard. A random sample of sixty letters were audited, twenty written by
Clinical Psychologists, twenty by Counselling Psychologists and a further twenty by
CBT Psychotherapists. The results suggested overall content inclusion was of a high
standard. However, there were some inclusion gaps in specific information pertaining to
the themes of case complexity, reason for seeking assistance, previous psychiatric and
medical history, maintaining factors and estimated treatment length. It was concluded
that training should be conducted across the service to further develop communication
within these areas.
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