Items where Author is "Orr, Susan Elizabeth"
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Orr, Susan Elizabeth (2007) The ups & downs of working in telesales: an analysis of the development of prosodic style in a Scottish call centre. PhD thesis, University of Glasgow.
Orr, Susan Elizabeth (2007) The ups and downs of working in telesales: An analysis of the development of prosodic style in a Scottish call centre. PhD thesis, University of Glasgow.