Goucher, Wendy Fiona
(2018)
Investigation of the shoulder surfing risk in relation to mobile working.
MSc(R) thesis, University of Glasgow.
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Abstract
Reading in a public place and realising that the newspaper or book is also of interest to a casual observer is not a new phenomenon. While the term ‘Shoulder surfing’ is used in the context of this situation in the days of mobile computing, its antecedence in times of reading physical media. However, the development of both mobile computing and widely available internet connectivity means that the variety of documents available for casual observation has increased.
This research demonstrated that sensitive material is viewed, and therefore displayed, in public places where they could be seen by unauthorised viewers, or shoulder surfers. Experimentation demonstrated that with the development of mobile technology not only are these documents visible to a casual observer, they can be duplicated by a smartphone camera and thereby leaked. This risk should, therefore, be considered by any organisation whose staff work on potentially sensitive information outside the protected corporate environment.
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