Smart policy for public value: strategic management in public sector reform

Blanes, Ramona (2017) Smart policy for public value: strategic management in public sector reform. PhD thesis, University of Glasgow.

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This thesis explored the public value (PV) concept as strategic management to (re)introduce the concept of social responsibility and ethics within the public sector. Public sector governance relied on the assumption that the specific attributes of the various public sector governance approaches influenced public managers’ actions and decisions. The attributes of the management approach became more aligned with the PV concept as it moved along a public sector reform (PSR) continuum. To compare and contrast the PV concept in the various cultures and institutional settings through the lens of Intelligent Transportation Systems (ITS)-related policies and programmes, three countries at the different stages of PSR were chosen.

The results showed there were varying degrees of PSR acceptance and compliance at the various government levels. Thus, more than one dominant PSR model existed simultaneously in a country. The extent to which the changes were accepted and complied with depended on several dynamics. Additionally, the results discovered that the PV concept influenced public managers’ practices despite the governance traditions. This discovery validated the fact that a country did not have to be at the most sophisticated PSR stage to strategise using the PV concept. Finally, the results supported the view that ITS enabled easy and continuous data collection for the public managers. This ease of data collection advanced the process of knowledge exchange to co-create/co-produce or share PV with the public. The knowledge collaboration and sharing could lead to innovation, sustainability and the perception of value by the public.

Item Type: Thesis (PhD)
Qualification Level: Doctoral
Keywords: co-creation, co-production, Intelligent Transportation System (ITS), public sector reforms, public value, strategic management.
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HE Transportation and Communications
J Political Science > JQ Political institutions Asia
Colleges/Schools: College of Social Sciences > Adam Smith Business School > Management
Supervisor's Name: Paton, Professor Robert A. and Docherty, Professor Iain
Date of Award: 2017
Embargo Date: 15 July 2021
Depositing User: Ramona Blanes
Unique ID: glathesis:2017-8311
Copyright: Copyright of this thesis is held by the author.
Date Deposited: 20 Jul 2017 12:23
Last Modified: 11 Aug 2022 15:52
Thesis DOI: 10.5525/gla.thesis.8311

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